Disengaged Employees Fire Customers

July 17, 2017

The first step to making your customers happy is making your employees happy. Engaged employees are committed to serving your company’s business objectives and strategies, specifically by displaying the behaviors that make your customers smile, buy, and come back for more.

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The True Cost of Employee Disengagement
The True Cost of Employee Disengagement

Employee disengagement can increase costs and turnover, as well as reduce productivity and customer satisfa...

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Achievers Report: The Impact of Employee Engagement on Performance
Achievers Report: The Impact of Employee Engagement on Performance

Access findings of the Harvard Business Review Analytic Services report of more than 550 executives around ...