Rogers - Achievers Customer Story

April 17, 2017

Rogers wanted to motivate their fulfillment reps in the Retail Fulfillment Call Center
to generate up-sell and cross-sell opportunities for every modem or cable
box activation. After multiple failed attempts to implement a commission-based
structure to motivate employees, Rogers turned to non-cash incentives as a way
to encourage and reward outstanding sales performance.

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Meridian - Achievers Customer Story
Meridian - Achievers Customer Story

Meridian, one of Canada’s largest credit unions, knows that engaged employees lead to engaged customers, wh...